Carers’ Support

We recognise the essential and valuable role that carers play and we are committed to ensuring that carers are supported in their caring role.

Support and information during COVID-19

Carers Allowance 

During the Covid-19 pandemic, new measures allow unpaid carers to continue to claim Carer’s Allowance if they have a temporary break in caring, because they or the person they care for gets coronavirus or if they have to isolate because of it.

Department for Communities has also confirmed that providing emotional support counts towards the Carer’s Allowance threshold of 35 hours of care a week. This applies to:

  • carers who live in a different household from the disabled person and whose only contact with them is now going to be in the form of emotional support via the telephone and social media
  • new claims as well as for those already receiving Carer’s Allowance

This is temporary but could be useful to those who suddenly find themselves in a caring role or who previously didn’t meet the criteria of providing care for 35 hrs per week or more.


Listening to your views

In our recent consultation with carers, you told us that you had limited knowledge of the support and resources available for carers across the Southern Trust area.  In response, we have developed a BOOKLET and new online content so that carers can follow up and access the support they need.

Access this information using the links below.

Support Services and Resources for Carers

About the Trust’s Carer Support Framework

We recognise the essential and valuable role that carers play in the delivery of safe and effective care to the person cared for and as such we are committed to ensuring that carers are supported in their caring role:

  • through Trust services
  • through commissioned services
  • by referral or signposting to other service providers
  • by raising awareness of the support services available locally

Our Carer Support Framework includes:

  • A Lead Executive Director for Carers to provide overall direction and drive for carer’s support within the organisation
  • A Non-Executive Director for Carers
  • A Carer’s Reference Group to coordinate and address the on-going needs and issues relating to carers in the Southern Trust area.
  • An Annual Carers’ Action Plan
  • A Carer Focus Group of social work staff to discuss best practice
  • Quarterly performance reports in relation to the Caring for Carers’ Strategy
  • A Carers’ Coordinator to support the role of carers and implement the SHSCT Carer Strategy
  • Carers Champions within each programme of care to drive improvements to carer support

For more information on each of these areas of work, read our INFORMATION BOOKLET on carers support.

Useful contact numbers