The Health Hub- FAQs

The FAQs below provide further information regarding The Health Hub– our specialist sexual health and contraceptive advice service for under 25s.

If you have further queries which aren’t answered here, you can email us at


  • How can I access the service?
    • Model SRC  – Monday 0900-1200
    • Newry East SRC – Monday 1400-1600
    • Lurgan SRC – Tuesday 0900-1200
    • Dungannon SWC – Tuesday 1400-1600
    • Armagh SRC – Wednesday 0900-1200
    • Greenbank SRC – Wednesday 1400-1600
    • Portadown SRC – Thursday 0900-1200
    • Banbridge SRC – Thursday 1400-1600

    Or email us at


  • Is it confidential?

    “Yes, unless you have shared something that indicates you are at risk or someone else is. In this case the nurse would talk to you about their concerns and work with you to protect you or others.”

  • Will my parents be told?


  • Will my GP be told?

    “No, unless you have been referred by your GP or you give permission for a letter to be sent to your GP.”

  • What happens at The Health Clinic?

    “When you attend The Health Clinic you will be asked for your name, date of birth and two methods of contact (this is so if you have a test we can contact you with your results). You may wish to give your GP details but this is not required information.

    Depending on why you have attended The Health Clinic the nurse will ask you questions specific to that. If you have attended the Clinic in relation to your sexual health, the nurse will ask about your sexual history.

    A sexual history includes:

    • when was the last time you had sex?
    • was this with a regular or casual partner?
    • was it with a man or woman?
    • did you have vaginal/anal/oral sex?
    • was a condom used?

    You will also be asked about any symptoms, health history and any medications you are taking. Women will be asked about periods, cervical screening tests (smear test) and pregnancies.

    Men who don’t have symptoms will be offered a urine test and women who don’t have symptoms will be offered to take a swab themselves to test for Chlamydia.

    Anyone who has symptoms will be referred to the local GUM clinic or you can make an appointment yourself where they offer testing for:

    • chlamydia, (urine sample /swab);
    • gonorrhoea, (urine sample /swab);
    • syphilis, (blood test);
    • hepatitis B and C (blood test);
    • HIV (blood test)

    Depending on your symptoms, you may also have swabs for:

    • thrush;
    • bacterial vaginosis;
    • trichomonas;
    • herpes.

    Results for tests should be available within 10-14 days and the health clinic will discuss with you your preferred way of receiving these results either via text, phone, email or letter.

    If your chlamydia results are positive a nurse from the clinic will contact you and let you know and discuss the condition and how it is treated. They will help you to get treatment either back at the clinic or with your GP.

    If you have a positive result the clinic will also discuss with you who needs to be contacted.

    This is a free and confidential service.”

  • What age can I have sex?

    “In the UK the age of consent is 16. This is the same whether you want to have sex with someone of the same or opposite sex.

    Any sexual contact with someone without their consent is illegal.”

  • Where can I get free condoms?

    “You can get FREE condoms at The Health Clinic, family planning clinics CLICK HERE, GUM clinics CLICK HERE through the c-card scheme  and the one-stop-shops

  • Where can I get free EMC (morning after pill)?

    “You can get FREE EMC at The Health Clinic and at your GP, family planning clinics click here and GUM clinics click here . You can also access EMC at pharmacies however this isn’t free and costs around £25.”

  • Why should I get a chlamydia test?

    “Chlamydia is serious – it often has no symptoms yet can lead to future health problems, and is the leading cause of infertility. Click for further information on chlamydia-  .”

  • What does a chlamydia test involve?

    “Many people with STIs don’t have symptoms, so it is worth getting tested if you think you have had unprotected sex and have put yourself at risk.If you don’t have any symptoms men pee in a pot & women take a self-taken swab. It’s that simple!!!

  • What if my result comes back positive?

    “A nurse from the clinic will contact you and let you know and discuss the condition and how it is treated. They will help you to get treatment either back at the clinic or with your GP.If you have a positive result the clinic will also discuss with you who needs to be contacted.”

  • Do I have to pay for contraception/treatment?

    “No, the consultation, any tests and any treatment provided is free.”

  • I had sex at the weekend can I get a chlamydia test?

    You can get a chlamydia test at any time, although you might be advised to repeat the test later on if it was less than two weeks since you had sex as the infection might not always be found in the early stages.

  • You should consider getting tested for chlamydia if:
    • you or your partner have any symptoms of chlamydia
    • you’ve had unprotected sex with a new partner
    • a condom splits while you’ve having sex
    • you or your partner have had unprotected sex with other people
    • you think you could have a sexually transmitted infection (STI)
    • a sexual partner tells you they have an STI
    • you’re pregnant or planning a pregnancy


    If you’re under 25 years of age and sexually active, getting tested every year or when you change sexual partner is recommended because you’re more likely to catch chlamydia.

    If you have chlamydia, you also should be offered another test around three months after being treated. This is because young adults who test positive for chlamydia are at increased risk of catching it again.