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Daisy Hill Hospital Update
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Waiting Times
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Alcohol
Alcohol and Drug Awareness Training
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Pregnancy and Alcohol
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Macmillan Move More
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Cook it! and Healthy Eating
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Fire-related accidents
Introduction to Falls
Keeping People Over 65 safe
Keeping under 5’s safe
Southern Trust Falls Clinics
Physical Activity
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About Protect Life – the NI Suicide Prevention Strategy
Concerned About Suicide?
Promoting Mental Health
Support Services For People Impacted By Suicide
What is Mental Health and What Can Affect It?
Where Can I Find Help?
Sexual & Reproductive Health
Contraception Clinic
Contraception self referral form
GUM (Genito Urinary Medicine)
Sexual Health Improvement
The Health Hub
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Brief Intervention Training
We Are Smoke Free
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Latest News
Cervical Screening Review
Elected Representative information
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Frequently Asked Questions
Supporting Documents
Free period products
Industrial Action
MCA Training Newsletter
Our Vision and Strategy 2030
Pre-launch engagement
Urology Lookback Review
Urology Service Public Inquiry
Vaccination campaigns
Antenatal vaccinations clinics – booking required
Mumps, Measles and Rubella (MMR) vaccine
Public Clinics for Spring COVID Booster -Booking required
Respiratory Syncytial Virus (RSV) vaccine
Winter updates
Our Hospitals
Craigavon Area Hospital
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Parking at Craigavon
Visitor / Patient Information
Daisy Hill Hospital
Contact Numbers
Parking at Daisy Hill
Visitor / Patient Information
Lurgan Hospital
South Tyrone Hospital
St Luke’s Hospital
Visiting Information
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Virtual Visiting Service
Our Services
Allied Health Professions
Musculoskeletal Physiotherapy
Musculoskeletal Physiotherapy Self Referral Form
Podiatrists
Children and Young People
Antenatal Colostrum Harvesting Service
Autism Resources
Breast Pump Loan Service
Breastfeeding Support Groups
Children’s services – Pre-school Child development Service
Emotional Health and Wellbeing Service
Communication
Community and Voluntary
Emotional Health and Wellbeing
Feeding and Eating
Independence skills
Motor skills
Nursery / School
Parenting
Parents/carers wellbeing
Play
Sensory Processing
Sleep
Toileting
Family/Carer Support
Health Visiting
Henry
Infancy
Infant Feeding
Antenatal Information
Breastfeeding in the early days
Feeding the Older Baby
Supporting Formula Feeding Mums
Parent Information Sheet
Diarrhoea and vomiting
Difficulty breathing and wheeze
Fever and Rash
Toddlerhood
Human Milk Donation Service
iCAMHS – Infant Mental Health
Infant Mental Health – Evidence and Policy
Infant Mental Health Awareness Week
Paediatric Feeding Service
Paediatric Speech and Language Therapy
Additional needs
Augmentative and Alternative Communication
Bilingualism
Developmental Language Disorder
Early language
Eating drinking & swallowing
General Information
Speech Sound Disorder (Unclear Speech)
Stammering
Understanding of language
Use of language
Voice
Self-care
Sources of Support for Breastfeeding
Online Breastfeeding Café
Southern Trust CAMHS Step 3
What our teams can help you with
Community Services
Brain Injury Service
Community/District Nursing
Hospital Services
Bowel Cancer Screening
Radiology: Useful information
Learning Disabilities
Adult Learning Disability Easy Read
Accessible Information – Coronavirus
Hospital Information – Easy Read
Information about your Health – Easy Read
Adult Learning Disability Specialist Services
Allied Health Professionals
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Physiotherapy
Podiatry
Speech and Language Therapy
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Day Centres
Appleby
Bannvale
Crossmaglen
Linenbridge Centre
Manor
McCague Day Centre
Oakridge Day Centre
The Laurels
Windsor
Hospital Passport
Physical Disability
Specialist Services
Bespoke Placements
Complex Care Team
Contracted services within Independent sector
Crisis Response Team
Day Opportunities
Epilepsy Nursing Service
Forensic Day Opportunities
Forensic Learning Disability Team
Health facilitation team
ALD Breast Screening Services
Home Treatment Team
Learning Disability Dementia service
Specialist Services – Short Breaks
Adult Placement and Shared Care
Learning Disability Carer Consultants
Self-Directed Support and Direct Payments
Sensory Disability Services
Woodlawn House
STOMP
Supported Living
Ardaveen Manor
Bowens Close
Glanree House
Granville Manor
Lilburn Hall
Orchard House
Shanlieve
Teach Sona
Transitioning from Children’s Services
Older People Services
Palliative Care Information
Explaining Palliative Care
Explaining Specialist Palliative Care
Support for Patients
Skin Cancer
Maternity services
Birth at Home
Breastfeeding Support
Caring for you and your baby (post-natal)
Contacts and Useful Resources
Craigavon Area Hospital Delivery Suite
Craigavon Area Hospital Midwifery Led Unit
Daisy Hill Hospital Delivery Suite
Daisy Hill Hospital maternity ward
Daisy Hill Midwifery Led Unit (MLU)
Domestic Abuse Support
Education
Infant Feeding Helpline
Management structure
Maternity Bereavement Support Service
Maternity Spotlight
Maternity Voices Partnership
Maternity: Patient satisfaction survey
Meet the CoMC team
Meet the Midwifery Team
Neonatal Unit (NNU)
New Peer Support Volunteers to support Breastfeeding
Newborn Bloodspot
Newborn Hearing Screening
Paediatric Feeding Service
Pain Relief in Labour
Pelvic Health Physiotherapy service
Post-natal Recovery
Pre-natal Physiotherapy
Pregnancy in Mind
Special Care Baby Unit (SCBU)
World Breastfeeding Week
Your Labour and Birth
Your Maternity Care
Antenatal appointments
Antenatal Education Classes
Community Midwifery antenatally
Continuity of Midwifery Carer (CoMC)
Craigavon Antenatal and Outpatients Department (ANOPD)
Daisy Hill Antenatal and Outpatients Department (ANOPD)
Early Pregnancy Problem Clinic (EPPC)
Gynaecology ward
Maternity Day Obstetric Unit (DOU)
Weigh to a Health Pregnancy Team
Mental Health Services
Eating Disorders
Recovery College Courses
Steps to Wellness Feedback
Steps to Wellness Job Opportunities
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What is Steps to Wellness all about?
About Us
About Trust Board
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Who is Trust Board?
Access to Information
FOI Disclosure logs
Privacy Notice
More Information
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Lists and Registers
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encompass
encompass FAQs
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My Care – your patient portal
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Working for us
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Jobs
Values
Publications Search
Involving You
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Community Development and User Involvement
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Involvement Opportunities for Carers
Resources and training for carers
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Services provided by the Trust
Carer’s Assessment and the Carer’s Needs and Support Plan
Carers’ Cash Grants
Children’s Disability Services Short Breaks Team
Community Sector Training
Adult Safeguarding: Information and Resources
Adult Safeguarding
Signs and Indicators of Adult Abuse
Types of Abuse
How to book CST training courses
Safeguarding Children: Information and Resources
Neighbourhood Renewal
Coalisland and Dungannon Neighbourhood Renewal Area
Craigavon Neighbourhood Renewal Area
Newry Neighbourhood Renewal Area
Service Referrals for Over 65s
Consultations
Equality and Diversity
EQIA Screening
How to access Health and Social Care Services in Northern Ireland
Interpreting & Translation
Policy screening outcome reports
Rural Needs Monitoring Reports and Impact Assessments
Volunteering
What is User Involvement?
10,000 More Voices
Work Experience and Placements
Working Together
Adult Community Service
Children and Young People’s Services
Medicine and Unscheduled Care
Mental Health and Disability
Surgical and Clinical Services
Get In Touch
Care Opinion
Contact Numbers
Donating to the Trust
Freedom of Information Request Form
Out of Hours and Emergency contacts
Service User Feedback/Complaints
Complaints Procedure
Complaints Form
Compliments Procedure
Website Feedback Form
Press and Media
Home
Daisy Hill Hospital Update
This Is Our Health
Waiting Times
Your Health
Health Improvement
Alcohol, Drugs and Gambling
Alcohol
Alcohol and Drug Awareness Training
Drugs
Pregnancy and Alcohol
Cancer Prevention and Support
Macmillan Benefits Advice Service
Macmillan Community Helpers Scheme
Macmillan Move More
Macmillan/Cruse Bereavement Service
Cook it! and Healthy Eating
Home Accident Prevention
Fire-related accidents
Introduction to Falls
Keeping People Over 65 safe
Keeping under 5’s safe
Southern Trust Falls Clinics
Physical Activity
Protecting Your Mental Health
About Protect Life – the NI Suicide Prevention Strategy
Concerned About Suicide?
Promoting Mental Health
Support Services For People Impacted By Suicide
What is Mental Health and What Can Affect It?
Where Can I Find Help?
Sexual & Reproductive Health
Contraception Clinic
Contraception self referral form
GUM (Genito Urinary Medicine)
Sexual Health Improvement
The Health Hub
Stop Smoking Services
Brief Intervention Training
We Are Smoke Free
Your Health – Campaigns
Latest News
Cervical Screening Review
Elected Representative information
Feedback from women attending call forward smear clinics
Frequently Asked Questions
Supporting Documents
Free period products
Industrial Action
MCA Training Newsletter
Our Vision and Strategy 2030
Pre-launch engagement
Urology Lookback Review
Urology Service Public Inquiry
Vaccination campaigns
Antenatal vaccinations clinics – booking required
Mumps, Measles and Rubella (MMR) vaccine
Public Clinics for Spring COVID Booster -Booking required
Respiratory Syncytial Virus (RSV) vaccine
Winter updates
Our Hospitals
Craigavon Area Hospital
Contact Numbers
Parking at Craigavon
Visitor / Patient Information
Daisy Hill Hospital
Contact Numbers
Parking at Daisy Hill
Visitor / Patient Information
Lurgan Hospital
South Tyrone Hospital
St Luke’s Hospital
Visiting Information
Inpatient Visiting
Virtual Visiting Service
Our Services
Allied Health Professions
Musculoskeletal Physiotherapy
Musculoskeletal Physiotherapy Self Referral Form
Podiatrists
Children and Young People
Antenatal Colostrum Harvesting Service
Autism Resources
Breast Pump Loan Service
Breastfeeding Support Groups
Children’s services – Pre-school Child development Service
Emotional Health and Wellbeing Service
Communication
Community and Voluntary
Emotional Health and Wellbeing
Feeding and Eating
Independence skills
Motor skills
Nursery / School
Parenting
Parents/carers wellbeing
Play
Sensory Processing
Sleep
Toileting
Family/Carer Support
Health Visiting
Henry
Infancy
Infant Feeding
Antenatal Information
Breastfeeding in the early days
Feeding the Older Baby
Supporting Formula Feeding Mums
Parent Information Sheet
Diarrhoea and vomiting
Difficulty breathing and wheeze
Fever and Rash
Toddlerhood
Human Milk Donation Service
iCAMHS – Infant Mental Health
Infant Mental Health – Evidence and Policy
Infant Mental Health Awareness Week
Paediatric Feeding Service
Paediatric Speech and Language Therapy
Additional needs
Augmentative and Alternative Communication
Bilingualism
Developmental Language Disorder
Early language
Eating drinking & swallowing
General Information
Speech Sound Disorder (Unclear Speech)
Stammering
Understanding of language
Use of language
Voice
Self-care
Sources of Support for Breastfeeding
Online Breastfeeding Café
Southern Trust CAMHS Step 3
What our teams can help you with
Community Services
Brain Injury Service
Community/District Nursing
Hospital Services
Bowel Cancer Screening
Radiology: Useful information
Learning Disabilities
Adult Learning Disability Easy Read
Accessible Information – Coronavirus
Hospital Information – Easy Read
Information about your Health – Easy Read
Adult Learning Disability Specialist Services
Allied Health Professionals
Occupational Therapy
Physiotherapy
Podiatry
Speech and Language Therapy
Community Teams
Day Centres
Appleby
Bannvale
Crossmaglen
Linenbridge Centre
Manor
McCague Day Centre
Oakridge Day Centre
The Laurels
Windsor
Hospital Passport
Physical Disability
Specialist Services
Bespoke Placements
Complex Care Team
Contracted services within Independent sector
Crisis Response Team
Day Opportunities
Epilepsy Nursing Service
Forensic Day Opportunities
Forensic Learning Disability Team
Health facilitation team
ALD Breast Screening Services
Home Treatment Team
Learning Disability Dementia service
Specialist Services – Short Breaks
Adult Placement and Shared Care
Learning Disability Carer Consultants
Self-Directed Support and Direct Payments
Sensory Disability Services
Woodlawn House
STOMP
Supported Living
Ardaveen Manor
Bowens Close
Glanree House
Granville Manor
Lilburn Hall
Orchard House
Shanlieve
Teach Sona
Transitioning from Children’s Services
Older People Services
Palliative Care Information
Explaining Palliative Care
Explaining Specialist Palliative Care
Support for Patients
Skin Cancer
Maternity services
Birth at Home
Breastfeeding Support
Caring for you and your baby (post-natal)
Contacts and Useful Resources
Craigavon Area Hospital Delivery Suite
Craigavon Area Hospital Midwifery Led Unit
Daisy Hill Hospital Delivery Suite
Daisy Hill Hospital maternity ward
Daisy Hill Midwifery Led Unit (MLU)
Domestic Abuse Support
Education
Infant Feeding Helpline
Management structure
Maternity Bereavement Support Service
Maternity Spotlight
Maternity Voices Partnership
Maternity: Patient satisfaction survey
Meet the CoMC team
Meet the Midwifery Team
Neonatal Unit (NNU)
New Peer Support Volunteers to support Breastfeeding
Newborn Bloodspot
Newborn Hearing Screening
Paediatric Feeding Service
Pain Relief in Labour
Pelvic Health Physiotherapy service
Post-natal Recovery
Pre-natal Physiotherapy
Pregnancy in Mind
Special Care Baby Unit (SCBU)
World Breastfeeding Week
Your Labour and Birth
Your Maternity Care
Antenatal appointments
Antenatal Education Classes
Community Midwifery antenatally
Continuity of Midwifery Carer (CoMC)
Craigavon Antenatal and Outpatients Department (ANOPD)
Daisy Hill Antenatal and Outpatients Department (ANOPD)
Early Pregnancy Problem Clinic (EPPC)
Gynaecology ward
Maternity Day Obstetric Unit (DOU)
Weigh to a Health Pregnancy Team
Mental Health Services
Eating Disorders
Recovery College Courses
Steps to Wellness Feedback
Steps to Wellness Job Opportunities
Steps to Wellness Resources
What is Steps to Wellness all about?
About Us
About Trust Board
Attending Trust Board
Previous Trust Board Briefings
Speaking Rights
Trust Board Key Documents
Who is Trust Board?
Access to Information
FOI Disclosure logs
Privacy Notice
More Information
Publication Scheme
Lists and Registers
Annual Reports
encompass
encompass FAQs
How we work is changing
My Care – your patient portal
Policies and Procedures
Research and Development
Senior Leadership Team
Working for us
Domiciliary
Jobs
Values
Publications Search
Involving You
Community Development
Community Development and User Involvement
Carers’ Support
Involvement Opportunities for Carers
Resources and training for carers
Services commissioned by the Trust
Services provided by the Trust
Carer’s Assessment and the Carer’s Needs and Support Plan
Carers’ Cash Grants
Children’s Disability Services Short Breaks Team
Community Sector Training
Adult Safeguarding: Information and Resources
Adult Safeguarding
Signs and Indicators of Adult Abuse
Types of Abuse
How to book CST training courses
Safeguarding Children: Information and Resources
Neighbourhood Renewal
Coalisland and Dungannon Neighbourhood Renewal Area
Craigavon Neighbourhood Renewal Area
Newry Neighbourhood Renewal Area
Service Referrals for Over 65s
Consultations
Equality and Diversity
EQIA Screening
How to access Health and Social Care Services in Northern Ireland
Interpreting & Translation
Policy screening outcome reports
Rural Needs Monitoring Reports and Impact Assessments
Volunteering
What is User Involvement?
10,000 More Voices
Work Experience and Placements
Working Together
Adult Community Service
Children and Young People’s Services
Medicine and Unscheduled Care
Mental Health and Disability
Surgical and Clinical Services
Get In Touch
Care Opinion
Contact Numbers
Donating to the Trust
Freedom of Information Request Form
Out of Hours and Emergency contacts
Service User Feedback/Complaints
Complaints Procedure
Complaints Form
Compliments Procedure
Website Feedback Form
Press and Media
3568 - Outpatient Booking Team Call Handling Metrics
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Created: 24-04-2026
Updated: 24-04-2026
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