Out of Hours and Emergency contacts

Emergency Departments:

Emergency Departments are located at Craigavon Area Hospital and Daisy Hill Hospital, Newry.

At Craigavon Area Hospital, adults should come to the main ED entrance and children should be brought to the Paediatric ED (beside maternity). At Daisy Hill Hospital, all patients should come to the main Emergency Department reception.

Both these departments continue to provide care 24 hours a day – every day. Hospital emergency departments are for people who are seriously ill or injured and need to be immediately treated.

The Emergency Department Waiting Times Information Page is a new online tool that allows the public to check the average waiting times at Emergency Departments in hospitals across Northern Ireland. The online facility is available at www.nidirect.gov.uk/emergency-department-average-waiting-times

Minor Injuries Unit:

South Tyrone Hospital Minor Injuries Unit is open Monday to Friday, from 9.00 am to 9.00 pm,  including Bank Holidays and from 10.00 am to 6.00 pm Saturday and Sunday.

Daisy Hill Hospital (attend ED reception) and Craigavon Area Hospital  (follow signs) both have Emergency Nurse Practitioners who work every day 9am to 10pm.

This service is for anyone over one year old who has a minor injury for example cuts, sprains or minor burns ( x rays are only performed on children aged 5 years and older).


GP Out of Hours:

The GP Out of Hours Service should be used for serious urgent problems that cannot wait until your own GP surgery reopens. Please always phone first on 028 3839 9201 as many patients can be given telephone advice and will not need to attend a centre. Patients who don’t phone first may have to wait longer to be seen or be redirected to a more appropriate service. Please remember to order and collect any essential repeat prescription medications from your daytime GP surgery in advance of the holiday period. GP out of hours will only provide repeat prescriptions in exceptional circumstances.

Mental Health Service Emergencies

If you have an urgent concern about the mental health of yourself or someone you know, contact the Mental Health Single Point of Referral Service. During Office Hours, telephone 028 3741 2409. For out of hours, weekends and public holidays, telephone 028 3833 4444 or 028 3083 5000.

Lifeline Helpline counsellors are available 24 hours a day, 7 days a week to give you help and support, in confidence. Telephone 0808 808 8000.

Social Work Out of Hours Service

If you need social work assistance outside of office hours, telephone 028 9504 9999. Emergency Social Work out of hours are now provided by a new Regional Emergency Social Work Service.

Dental Pain Service

Due to the ongoing COVID 19 pandemic and in line with current guidelines the emergency dental care clinic which operates at the Emergency Department at Craigavon Area Hospital, 68 Lurgan Road, Portadown is closed from Saturday 4 April 2020.

If you have a dental emergency please contact your local dentist for advice and onward referral for treatment if appropriate.