Services commissioned by the Trust

In addition to the carer support services it provides, the Trust commissions the following carer support services to provide support advice and guidance in the local community:

  • Carers Trust NI - support for adult carers

    Carers Trust Northern Ireland is commissioned by the Southern Trust to provide support services for anyone living with the challenges of caring, unpaid for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.

    This includes:

    • Support and choices available to carers
    • Carer support assessments to help carers get the right support
    • Training and social events for carers
    • Information and support to access advice on benefits
    • Information on the Southern Health and Social Care Trust’s carer support services

    Carers Trust can also provide information and advice over the phone or by email which can help the carer manage their caring role. And if they can’t help, they can put the carer in touch with the service or support organisation that can.

    Further information:

    Helpline and information service: Tel: 07826 930508 (Mon-Fri, 9am-5pm) or email:
    (The cost of calls to a mobile phone from different operators and mobile providers may vary.)

    If you can’t get through because the lines are busy or wish to call outside opening hours, you can leave a message and Carers Trust NI will call you back within one working day.

  • CAUSE - support for those caring for someone with a mental health diagnosis

    CAUSE’s team of dedicated Carer Advocates offers one-to-one help to individuals when they are supporting a loved one’s recovery.

    CAUSE is peer-led which means it is run by carers for carers, they know from direct personal experience the issues carers can face.

    Further information:

    Therese Connolly, Carer Advocate Team Leader, (Newry & Mourne) (Craigavon & Banbridge), 028 90650650 / 07738210628,

    Arlene Wilson, Carer Advocate Team Leader, (Armagh & Dungannon, Tuesday, Wednesday & Thursday AM only),  028 90650650 / 07730623867,

  • Action Mental Health (AMH) Adapt - support for those caring for someone with an eating disorder

    AMH Adapt aims to promote and increase knowledge, and provide greater understanding and awareness of eating disorders in the community.  AMH Adapt has adopted a recovery approach to provide help and support to people with eating disorders, and their friends and families. It also advocates and lobbies for specialist services.

    Further information:

    Vanessa Baird

    Tel: 028 3839 2314


  • Alzheimer's Society - support for those caring for someone with dementia

    The Alzheimer’s Society is a membership organisation, which works to improve the quality of life of people affected by dementia. Many of the members have personal experience of dementia, as carers, health professionals or people with dementia themselves, and their experiences help to inform the work of the society.

    Further information:
  • Citizen's Advice

    Citizens Advice is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice to assist people with money, legal, consumer and other problems.

    Within the Southern Trust area there are 6 offices:

    Citizens Advice Bureau

    • Armagh: 028 3752 4041
    • Banbridge: 028 4062 2201
    • Dungannon / Mid-Ulster: 028 8676 6126
    • Craigavon: 028 3836 1181
    • Newry, Mourne & Down: 028 3026 2934
    • Portadown: 028 3835 3260
    Further information:

    Contact your local Citizen’s Advice Bureau for an appointment using the numbers above. Both the Southern Trust and Carers Trust NI have fast track referral arrangements for carers with the Citizen’s Advice Bureaux across the Trust area.

  • Good Day Good Carer - support for older carers

    The Confederation of Community Groups (CCG) has been commissioned by the Health and Social Care Board to deliver a Telephone Support Service for Older Carers to:

    • Provide a listening ear for carers and an opportunity to be heard
    • Provide information and advice to  support carers
    • Identify support services for carers

    The Southern Trust provided funding to the CCG to establish a medical reminder scheme as an additional part of the service.

    Good Day Good Carer brochure
    Good Day Good Carer referral form

    Further information

    For more information or to refer to the service, please contact Gerry Carey or Pat Quinn on 028 3026 1022  Email: or

  • Action for children - support for young carers

    The Trust ensures that young carers identified are supported by referral to the Regional Young Carers Support service for carers aged 8-18 years.  This service, provided by Action for Children, offers:

    • Young carers needs assessment
    • Personal support, advice and guidance
    • Individual and group support
    • Trips and activities during school holidays
    • Help to access specialist services
    • Help to access universal services such as leisure and youth services

    We raise awareness, identify and provide direct support to children and young people who look after or help to look after someone in their family who is unwell or disabled, including children caring for parents who have mental health or substance misuse problems.

    Further information:

    Tel: 028 4062 6516