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  • Frequently Asked Questions
    • Can you visit me in my home?

    No, this service cannot provide home visits but we can provide support digitally via Zoom, all you need is a device (laptop, mobile etc) connected to the internet or via the telephone.

    • What if I don’t speak English?

    We will arrange an interpreter to assist with your sessions.

    • What happens if I don’t turn up for my appointment? 

    If you cannot attend your appointment please contact us as soon as possible. If you do not attend 2 appointments or you cancel 3 appointments, this will result in your case being closed and you will be discharged from our service.

    • Are there lots of forms to fill in?

    No, at the beginning, middle and end of your intervention there will be a short questionnaire to fill out. This covers a range of topics which might be affecting how you are feeling. These help to inform how you are progressing with the sessions. If you find filling in forms difficult your practitioner can help you on the day.