COVID-19 update

The Southern Trust is currently NOT enrolling any new Volunteers.
If you are interested in volunteering due to the Coronavirus (Covid19) we are signposting you to www.volunteernow.co.uk

For all other Volunteering enquiries please email: volunteer.service@southerntrust.hscni.net


Volunteers in the Southern Trust enhance the quality of care or service provided to service users.  Our team of over 350 volunteers provide extra support to patients, just as friends or family members might do, making the service users’ experience more comfortable and a little friendlier for everyone.

Central volunteer service enquiries

Rebekah Lee (Administrator) Tel. 028 3756 3946 rebekah.lee@southerntrust.hscni.net

Volunteers do not carry out (or shadow) clinical work or short-term work experience placements.

  • Why volunteer?

    Volunteering is a way of becoming involved in your local community and the hospital. Volunteers are located across the Trust, participating in a variety of ways all contributing to improving the patient experience. They are an integral part of the Trust and are highly valued by staff, patients, service users and visitors. There are lots of reasons why people choose to become a volunteer within the Southern Health & Social Care Trust such as to:

    • Give something back to the Trust after you or a family member has been treated here
    • Make new friends
    • Become an active citizen within your community
    • Develop new and useful skills and support your personal development with future job applications, UCAS forms, Duke of Edinburgh Awards, and records of achievements
    • Gaining valuable experience of working in a hospital or health and social care setting


  • Who can volunteer?

    The Southern Trust welcomes volunteers from all walks of life and represent the diversity of the communities that we serve. We offer a host of opportunities to suit all skills and aspirations.

    We would like to hear from you if you are:

    • over 16
    • good at interacting with people
    • keen to develop your own skills as an individual

    We ask you to commit to at least one year volunteering with us, so we can create a long-lasting and meaningful role for you.  Volunteers can claim out of pocket travel expenses.

    Our volunteers are thanked in many ways:

    • Awards and Certificates
    • Volunteer Recognition Event
    • Support from Volunteer Service Manager/Key Worker

  • Volunteering Opportunities

    Current volunteering opportunities across the Trust area include:

    Meal Time Support
    Volunteers offer encouragement and support to hospital patients and service users within a community setting requiring assistance at mealtimes to help them get ready for their meal, to eat and enjoy their food and receive good nutrition

    Volunteers operate within local leisure centres and would be required for 2 – 3 hours per week. They provide support and encouragement to service users with physical/sensory/learning disabilities helping them to improve their health through participation in a range of physical activity and leisure opportunities

    Emergency Department
    Volunteers meet and greet service users in the Emergency department and provide support such as conversation and companionship (if required).  The volunteer will also signpost service users and family with directions to the Triage room and other departments within the Emergency department.

    Mandeville Unit
    Volunteers support and assist patients within the Macmillan Unit by meeting and greeting patients and their family; signposting to other locations such as Macmillan hub, canteen or coffee shop, escort patients (if required) to the X-Ray department or pharmacy and replenish resources such as leaflets and information booklets

    Promoting Wellbeing Hub
    Volunteers provide service users, staff and visitors with resources such as leaflets, information booklets and other sources of information related to health and wellbeing issues.  They also signpost to services or training that can help improve health and wellbeing

    Day Surgery Companion
    Volunteers provide companionship to patients by listening to them in conversation. They also support patients after surgery during meal times and signpost patient and/or families to other departments within the hospital setting.

    Paediatric Centre
    Volunteers support and assist young patients by providing play and distraction to e.g. reading, completing jigsaws, bedside activities such as colouring, word search, dot-to-dot, rhyme time and befriending.

    Day Centres/ Residential Homes
    Volunteers operate in a range of centres across the Trust assisting older people and those with disabilities with activities such as arts and crafts, indoor gardening and meal time support.

    Do you have a particular interest, skill or talent?
    If you have a particular area of interest that you would like to volunteer in, tell us about it and we will do our best to explore the options available.

    These opportunities provide a flavour of the volunteering roles on offer, so if you have some spare time and are interested in volunteering you can apply to volunteer by contacting the Central Volunteer Service to organise an appointment: Rebekah Lee (Administrator).

    Tel: 028 3756 3946

    Email: volunteer.service@southerntrust.hscni.net

  • How To Get Involved?

    Apply to volunteer by contacting the central volunteer service number: (028) 3756 3946. You will be given an appointment to meet with the volunteer coordinator in your area.

    Volunteer Pack:
    You can download and complete the forms below prior to your appointment.

    Volunteer Coordinators’ contact details
    Gerardette McVeigh (covering Craigavon & Banbridge)
    Tel: 028 3756 3949  Email: gerardette.mcveigh@southerntrust.hscni.net

    Kate Johnston (covering Armagh & Dungannon)
    Tel: 028 3756 4498  Email: kate.johnston@southerntrust.hscni.net

    Donna Sloan (covering Newry & Mourne)
    Tel: 028 37566295  Email: donna.sloan@southerntrust.hscni.net

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