Visiting Information

The Department of Health has confirmed changes to visiting arrangements for care settings from Monday, March 1.

Given the levels of Covid-19 circulating in the Southern Trust area and other localised factors – in order to protect patients, visitors and staff – visiting on most of our sites remains temporarily suspended – with the exception of  maternity, paediatrics and end of life. We are also now facilitating visiting in our Acute Mental Health Bluestone Unit in Craigavon Area Hospital and in the Adult In-patient rehabilitation Unit at South Tyrone Hospital by appointment only.

This situation remains under constant review and we will work towards enabling limited visiting when it is safe to do so.

 

We fully appreciate this is very difficult for families, but in the interests of safety, we regret that this is absolutely necessary at this time and would ask all to fully comply with these arrangements.

We are encouraging virtual visits through personal smart phone technology or devices available in wards supported by ward staff. Relatives who need help with this can call our Virtual Visiting co-ordinator between 9am and 5pm on 077 7651 6419 to set this up with their loved on.

 

Due to the ongoing impact of COVID-19 we are regularly updating our visiting arrangements.

Virtual visiting our patients (by phone or tablet device) remains the preference.

Thank you for your co-operation


  • Virtual Visiting Service

    *NEW* Virtual Visiting Service

    During these times when visiting is restricted, we have a new virtual approach to hospital visiting across our sites.

    This Virtual Visiting service uses tablet devices to connect families at home to their loved ones in hospital and we hope it will bring some comfort at this difficult time.

    Whilst patients and families understand the importance of visiting restrictions in preventing the spread of infection, we really appreciate the challenges this presents to friends and families not being able to see their loved ones during their hospital stay.

    Relatives wishing to avail of this pilot service should call our Virtual Visiting co-ordinator between 9am and 5pm on 077 7651 6419

    As stated above, all Southern Trust sites have access to free Wi-Fi and our staff can help where possible to set this up on the patient’s device if they need some extra help with this.
    Please be patient, our team will do the best they can to meet demand for this service.

  • Visiting Rules

     

    Thank you for your co-operation 

  • Craigavon Area Hospital Visiting Times

    VISITING TEMPORARILY SUSPENDED

    To arrange a ‘Virtual Visit’ call 077 7651 6419 between 9am and 5pm.

     

    Please use the search bar provided for specific wards: 

    1 North - Coronary Care  2PM - 3PM
    1 South - Medical / Gastroenterology3PM - 4PM
    1 East - Gynaecology6PM - 7PM
    2 North - Respiratory7PM - 8PM
    2 South - Medical 2PM - 3PM
    2 West - Maternity 3PM - 4PM 6:30PM - 7:30PM *contact nurse in charge to arrange visit
    3 South - ENT/ Urology/ Surgical3PM - 4PM
    3 North - Medical 7PM - 8PM
    4 North - Surgical Admission3PM - 4PM
    4 South - Surgical7PM - 8PM
    Acute Medical Unit6PM - 7PM
    Bluestone Unit 1:30PM /4:00OM/6:30PM Visiting slot must be arranged with the nurse in charge
    Children's Ward3PM - 4PM 6:45PM - 7:45PM
    Haematology 11:00AM - 8:30PM *contact nurse in charge to arrange visit
    Intensive Care Unit2PM - 4PM 6:30PM - 7:30PM *contact nurse in charge to arrange visit
    Neonatal UnitOne parent at a time
    Trauma Ward  2PM - 3PM
    Orthopaedics 6PM - 7PM
  • Daisy Hill Hospital Visiting Times

    VISITING TEMPORARILY SUSPENDED

    To arrange a ‘Virtual Visit’ call 077 7651 6419 between 9am and 5pm.

    Adult Wards: 3.00pm – 4.00pm & 6.45pm – 8.15pm
    Children’s Wards: 3.00pm – 4.00pm & 6.45pm – 8.15pm
    Maternity Wards: 3.00pm – 4.00pm & 6.45pm – 8.15pm
    (Partner / Significant Other) 10.00am – 10.00pm
    Neo-Natal Unit Special Care Babies Unit: Parents Anytime
    High Dependency Unit Daisy Hill Hospital:
    2.00pm – 4.00pm & 6.30pm – 7.30pm

  • Maternity Visiting

    In response to the COVID-19 pandemic, in line with the Government restrictions and to protect patients, their families and all staff, the Southern Trust has implemented alternative visiting arrangements for maternity services.

    Visiting is restricted to one named birth partner for the following appointments:

    • 12 week booking scan – one birth partner can attend
    • 20 week anomaly scan- one birth partner can attend
    • In the Delivery room – one birth partner can attend when you are transferred to Delivery Suite or Midwifery Led Unit; they can stay for the birth and until you and your baby is ready for transfer to the maternity ward.
    • You can have a visit by your birth partner for one hour once each week if you are an inpatient for seven days or longer.

    Birth partners should not attend if they are feeling unwell; have a high temperature, a new persistent cough or loss of sense of taste and smell.  At this time children are not able to visit.

    All visitors to Health and Social Care Settings are required to wear face coverings for the duration of their visit.

    We appreciate these restrictions and measures will cause concern but our focus is to maintain safety and prevent the spread of infection.

    Our Maternity Helpline has been set up to assist with any of your queries in regards to the management of the ongoing Covid-19 restrictions within our Maternity Services.

    The number to call is 028 37563702 Monday, Wednesday & Friday 9am-5pm Or alternatively email: maternity.helpline@southerntrust.hscni.net

     

     

     

  • Lurgan Hospital

    VISITING TEMPORARILY SUSPENDED

    To arrange a ‘Virtual Visit’ call 077 7651 6419 between 9am and 5pm.

     

  • South Tyrone Hospital

    Update: Visiting to the Adult In-patient rehabilitation Unit at South Tyrone Hospital is by appointment only.

    VISITING TEMPORARILY SUSPENDED

    To arrange a ‘Virtual Visit’ call 077 7651 6419 between 9am and 5pm.

     

  • Gillis Memory Centre, St Luke's Site, Armagh

     

    To arrange a ‘Virtual Visit’ call 077 7651 6419 between 9am and 5pm.

     

    Monday – Friday 3.00pm – 4.00pm & 6.30pm – 7.30pm

    Saturday & Sunday 10.30am – 11.30am & 3.00pm -4.00pm & 6.30pm – 7.30pm

  • Nominated family contact for Inpatients

  • Information Leaflet
  • Drop off and pick up guidance for patient belongings

  • Regional principles for visiting in care settings (English and translations)