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Visiting Information

In recognition of the needs of patients and their loved ones, we are further easing visiting with effect from Friday 5 August.

Across all inpatient facilities (Acute, Non Acute, Mental Health and Learning Disability), where the environment is COVID secure, one daily visit from up to two nominated individuals from the same household at the same time will be facilitated. Visiting will continue to be by appointment only between 2pm and 8pm and must be booked in advance. (Please see table below for contact numbers to book).

In addition, Care Partner arrangements and end of life and exceptional circumstances visits will continue to be facilitated. Our Virtual Visiting service continues to be provided on request.

One person will be able to accompany vulnerable patients who are attending our Emergency Departments.

One person may also accompany patients to X-Ray, Outpatient Departments and to Day Procedure Units

There is no change to the current visiting arrangements in our paediatric, neonatal and maternity departments.

Anyone showing or experiencing the symptoms of COVID-19 or any other infection should not visit, even if these symptoms are mild and unconfirmed. Similarly, those who have been in contact with someone diagnosed with COVID should not visit. In these circumstances the individual should remain at home and follow the latest public health advice on self-isolation and testing.

Lateral Flow Tests (LFTs) continue to be encouraged prior to visits. Lateral Flow Tests can be obtained from community pharmacies or ordered by the public via (www.health-ni.gov.uk/rapid-tests), if this is positive stay at home.

All people visiting/attending Health and Social Care settings will be required to maintain social distance and wear face masks for the duration of the visit. Hand washing and/or the use of alcohol hand rub should be performed before visiting and when you leave the ward after a visit and after removing Personal Protective Equipment (PPE).

These arrangements will be kept under review and may be subject to change depending on local factors and risk assessment.


We encourage friends and family to arrange ‘virtual visits’ by calling 07776516419 between 9am and 5pm (Monday to Sunday).
For more information on virtual visits click here

Due to the ongoing impact of COVID-19 we are regularly updating our visiting arrangements.

Virtual visiting our patients (by phone or tablet device) remains the preference.

Thank you for your co-operation


  • Virtual Visiting Service
  • Care Partner Approach

    More information on the Care Partner Approach is available below.

    Care Partner Leaflet

  • Visiting Rules

    Across all inpatient facilities (Acute, Non Acute, Mental Health and Learning Disability), where the environment is COVID secure, one daily visit from up to two nominated individuals from the same household at the same time will be facilitated. Visiting will continue to be by appointment only between 2pm and 8pm and must be booked in advance. (Please see table below for contact numbers to book).

    In addition, Care Partner arrangements and end of life and exceptional circumstances visits will continue to be facilitated. Our Virtual Visiting service continues to be provided on request.

    One person will be able to accompany vulnerable patients who are attending our Emergency Departments.

    One person may also accompany patients to X-Ray, Outpatient Departments and to Day Procedure Units

  • Craigavon Area Hospital Visiting Times

    To arrange a ‘Virtual Visit’ call 077 7651 6419 between 9am and 5pm.

    WardsVisitors Should Call:Lines Open Between:
    To arrange visits to 3 North, 3 South, 4 North and 4 South028 375 6079110:30 – 13:00 Monday – Sunday
    To arrange visits to AMU, 1 North, 1 South and 2 South028 375 6079210:30 – 13:00 Monday – Sunday
    To arrange visits to all other CAH wards please call usual ward numbers (CAH Switchboard 02838 334444) to speak to the ward clerk, but note the different time slot for receiving calls11:00 – 12:30 Monday – Friday
    To arrange Visits to Female Medical, Male Medical and Coronary Care Unit, Female Surgical, Male Surgical, HDU, and Stroke Rehab028 375 6079310:30 – 13:00 Monday – Sunday
  • Daisy Hill Hospital Visiting Times

    To arrange a ‘Virtual Visit’ call 077 7651 6419 between 9am and 5pm.

    To arrange visits to Female Medical, Male Medical and Coronary Care Unit, Female Surgical, Male Surgical, HDU, and Stroke Rehab telephone 028 37 560793 between  10.30 to 13.00hrs. Monday to Sunday.

  • Maternity Visiting

    From Wednesday 23rd February, birthing partners can have access to maternity services (including scans, delivery suite, labour and induction ward and post natal visits) as long as they wear a face mask and have no COVID symptoms.

    Birthing partner must have a negative lateral flow test prior to attending the hospital.

    Our Maternity Helpline has been set up to assist with any of your queries in regards to the management of the ongoing Covid-19 restrictions within our Maternity Services.

    The number to call is 028 3756 3702 Monday, Wednesday & Friday 9am-5pm Or alternatively email: maternity.helpline@southerntrust.hscni.net.

  • Lurgan Hospital

    To arrange a ‘Virtual Visit’ call 077 7651 6419 between 9am and 5pm.

    Relatives are to contact the ward to arrange a face to face visit.

  • South Tyrone Hospital

    To arrange a ‘Virtual Visit’ call 077 7651 6419 between 9am and 5pm.

    Relatives are to contact the ward to arrange a face to face visit.

  • Paediatrics

    One parent/carer can accompany a child.

     

  • Mental Health Facilities

    To arrange a ‘Virtual Visit’ call 077 7651 6419 between 9am and 5pm.

     

  • Nominated family contact for Inpatients

  • Information Leaflet
  • Drop off and pick up guidance for patient belongings

  • Regional principles for visiting in care settings (English and translations)

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