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Visiting Information

In recognition of the needs of patients and their loved ones, the Southern Trust has made the decision to increase face to face visiting across their sites, with effect from Friday 29th April.

To protect patients, visitors and staff – visiting will be strictly BY APPOINTMENT ONLY and must be planned in advance. Visiting times remain from 2pm to 8pm. (Please see table below for contact numbers).

In acute and non-acute inpatient facilities, face to face visiting will increase to every other day for one of two nominated visitors for a maximum of 1 hour, in addition to end of life visits and exceptional circumstances across all areas where this can be accommodated within a COVID secure environment Lateral Flow Tests (LFTs) continue to be encouraged prior to visits. The Care Partner arrangement will continue to be facilitated as well as virtual visiting.

In Mental Health and Learning Disability inpatient facilities, face to face visiting will increase to daily by one of two nominated individuals for one hour maximum. In addition, end of life visits and exceptional circumstances will be accommodated across wards where this can be accommodated within a COVID secure environment. LTFs continue to be encouraged prior to visits. The Care Partner arrangement will continue to be facilitated. Outdoor visits and virtual visiting will continue to be arranged.

There is no change to the current visiting arrangements in paediatric, neonatal and maternity departments.

Lateral Flow Tests can be ordered by the public via (www.health-ni.gov.uk/rapid-tests), if this is positive stay at home and arrange a PCR test.

Anyone showing or experiencing the symptoms of COVID-19 or any other infection should not visit, even if these symptoms are mild and unconfirmed. Similarly, those who have been in contact with someone diagnosed with COVID should not visit. In these circumstances the individual should remain at home and follow the latest public health advice on self-isolation and testing.

All people visiting/attending Health and Social Care Settings will be required to maintain social distancing and wear face masks (Personal Protective Equipment (PPE)). Hand washing and/or the use of alcohol hand rub should be performed before visiting and when you leave the ward after a visit and after removing PPE.

These arrangements will be kept under review and may be subject to change depending on local factors and risk assessment.


We encourage friends and family to arrange ‘virtual visits’ by calling 07776516419 between 9am and 5pm (Monday to Sunday).
For more information on virtual visits click here

Due to the ongoing impact of COVID-19 we are regularly updating our visiting arrangements.

Virtual visiting our patients (by phone or tablet device) remains the preference.

Thank you for your co-operation


  • Virtual Visiting Service
  • Care Partner Approach

    More information on the Care Partner Approach is available below.

    Care Partner Leaflet

  • Visiting Rules
    • To protect patients, visitors and staff – visiting will be strictly BY APPOINTMENT ONLY and must be planned in advance. Visiting times remain from 2pm to 8pm.
    • In acute and non-acute inpatient facilities, face to face visiting will increase to every other day for one of two nominated visitors for a maximum of 1 hour, in addition to end of life visits and exceptional circumstances across all areas where this can be accommodated within a COVID secure environment. Lateral Flow Tests (LFTs) continue to be encouraged prior to visits. The Care Partner arrangement will continue to be facilitated as will virtual visiting.
    • In Mental Health and Learning Disability inpatient facilities, face to face visiting will increase to daily by one of two nominated individuals for one hour maximum. In addition, end of life visits and exceptional circumstances will be accommodated across wards where there are no outbreaks. LTFs continue to be encouraged prior to visits. The Care Partner arrangement will continue to be facilitated. Outdoor visits and virtual visiting will continue to be arranged.
    • There is no change to the current visiting arrangements in paediatric, neonatal and maternity departments.
    • Lateral Flow Tests can be ordered by the public via (www.health-ni.gov.uk/rapid-tests), if this is positive stay at home and arrange a PCR test.
    • Anyone showing or experiencing the symptoms of COVID-19 or any other infection should not visit, even if these symptoms are mild and unconfirmed. Similarly, those who have been in contact with someone diagnosed with COVID should not visit. In these circumstances the individual should remain at home and follow the latest public health advice on self-isolation and testing.
    • All people visiting/attending Health and Social Care Settings will be required to maintain social distancing and wear face masks (Personal Protective Equipment (PPE)). Hand washing and/or the use of alcohol hand rub should be performed before visiting and when you leave the ward after a visit and after removing PPE.
    • These arrangements will be kept under review and may be subject to change depending on local factors and risk assessment.
  • Craigavon Area Hospital Visiting Times

    To arrange a ‘Virtual Visit’ call 077 7651 6419 between 9am and 5pm.

    WardsVisitors Should Call:Lines Open Between:
    To arrange visits to 3 North, 3 South, 4 North and 4 South028 375 6079110:30 – 13:00 Monday – Sunday
    To arrange visits to AMU, 1 North, 1 South and 2 South028 375 6079210:30 – 13:00 Monday – Sunday
    To arrange visits to all other CAH wards please call usual ward numbers (CAH Switchboard 02838 334444) to speak to the ward clerk, but note the different time slot for receiving calls11:00 – 12:30 Monday – Friday
    To arrange Visits to Female Medical, Male Medical and Coronary Care Unit, Female Surgical, Male Surgical, HDU, and Stroke Rehab028 375 6079310:30 – 13:00 Monday – Sunday
  • Daisy Hill Hospital Visiting Times

    To arrange a ‘Virtual Visit’ call 077 7651 6419 between 9am and 5pm.

    Visits of 1 visitor, per patient for 1 hour, once a week, will come into effect from Monday 4th October.

    Relatives are to contact the ward to arrange a face to face visit. 028 37 560793.  10.30 to 13.00hrs. Monday to Sunday

  • Maternity Visiting

    UPDATED:

    From Wednesday 23rd February, birthing partners can have access to maternity services (including scans, delivery suite, labour and induction ward and post natal visits) as long as they wear a face mask and have no COVID symptoms.

    Birthing partner must have a negative lateral flow test prior to attending the hospital.

    Our Maternity Helpline has been set up to assist with any of your queries in regards to the management of the ongoing Covid-19 restrictions within our Maternity Services.

    The number to call is 028 3756 3702 Monday, Wednesday & Friday 9am-5pm Or alternatively email: maternity.helpline@southerntrust.hscni.net.

  • Lurgan Hospital

    To arrange a ‘Virtual Visit’ call 077 7651 6419 between 9am and 5pm.

    Relatives are to contact the ward to arrange a face to face visit.

  • South Tyrone Hospital

    To arrange a ‘Virtual Visit’ call 077 7651 6419 between 9am and 5pm.

    Relatives are to contact the ward to arrange a face to face visit.

  • Paediatrics

    One parent/carer can accompany a child.

     

  • Mental Health Facilities

    To arrange a ‘Virtual Visit’ call 077 7651 6419 between 9am and 5pm.

     

  • Nominated family contact for Inpatients

  • Information Leaflet
  • Drop off and pick up guidance for patient belongings

  • Regional principles for visiting in care settings (English and translations)