User Involvement is the term used to describe involving people in Health and Social Care. This may also be referred to as Personal and Public Involvement (PPI) or Co-Production.
Did you know?
All Health and Social Care organisations have a legal duty to involve the people who use their services with the aim of providing safe, high quality and effective care. This includes people who have stayed in hospital, attended appointments, received care in their own homes or have any experience of using Health and Social Care services, as well as their carers and family members.
There are lots of ways to get involved – planning and setting up new services, having your say in how current services are provided and making sure services are suitable to the needs of the people who are using them.
People who use our services, their carers and family members will be encouraged and supported to get involved in ways that they feel are important to them.
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How to get involved
At the Southern Health and Social Care Trust, we offer opportunities for people who use our services, their carers, family members and friends to work together with us to review what we do well, highlight what we could do better and find solutions to how we can improve in the future.
We can only do this when we listen and learn from the views and opinions of a wide range of people in our community who have used our services. We appreciate that everybody’s experience of health care is different which is why we want to hear from you.
There are many ways to get involved. This can range from a one-off opportunity where you spend a few minutes filling in a questionnaire to more regular involvement in areas you have experience in. We are very flexible and will always support you to get involved in ways that suit you around your commitments and availability.
Please get in touch with the User Involvement Team to have a chat about what you may be interested in doing and learn more about current opportunities.
Examples of ways to get involved. Link to case studies. Photos – of leaflets, focus groups, etc.
Here’s what you can expect: Video.
Sign up to our Community of Involvement Register
Receive emails providing updates about opportunities to get involved, examples of how people who use our services have worked with us and the positive impact of User Involvement across our services.
To sign up, please click on this link.
To find out more, please contact the User Involvement Team.
Email:
Phone: 028 3756 4474 Add in hours that phones are manned.
Contact us.
For more information on User Involvement and how to get involved, please contact the User Involvement Team.
Email: user.involvement@southerntrust.hscni.net
Phone: 028 3756 4474
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Meet the User Involvement Team
Lisa Polland
Senior User Involvement Development Officer
028 3756 4496
lisa.polland@southerntrust.hscni.net
Judith Anderson
User Involvement Admin Support
028 3756 4474
judith.anderson@southerntrust.hscni.net
Kathleen O’Hare
User Involvement Development Officer
028 3756 4470
kathleen.ohare@southerntrust.hsnci.net
Julie Graham
User Involvement Development Officer
028 3756 4473