17th September 2025
Read the latest updates below with regards to the IT Systems Outage on Wednesday 17th September 2025
Time: 22:00
We can confirm that the IT issues which have caused disruption to our services today have been resolved and all systems have been restored.
We will be testing our systems overnight and they will be reconnected in a phased manner tomorrow (Thursday).
Whilst community services are expected to operate as normal tomorrow, unfortunately, most planned surgeries and out-patient hospital appointments remain cancelled.
Staff have contacted affected patients, and we will reschedule all appointments and surgery as soon as possible.
The ambulance divert has now been stood down for Daisy Hill Hospital, however Craigavon Area Hospital remains under significant pressure, therefore a divert will remain in place until later this evening (Wednesday).
We are hugely grateful for the support of NIAS, other Trusts and the wider HSC system who have been supporting us throughout the day.
It will take some time for normal business to be fully restored, and we sincerely apologise once again for the disruption.
We ask that people avoid coming to our Emergency Departments unless absolutely necessary as we continue to prioritise critical care at this time.
The cause of the outage is still being investigated, however there is nothing to indicate any cyber related issues.
We would like to thank our staff who continue to do everything possible to keep every patient and service user safe as we work to recover from this outage.
The Trust is continuing to experience significant issues with our IT systems which are having an impact on our services.
We apologise for any disruption. Staff are working hard to resume services as soon as possible. Further updates will be provided in due course.
Time: 10.00am
The Trust is currently experiencing significant issues with our IT systems which are having an impact on our services.
Ambulance diverts have been put in place whilst work continues to further investigate and resolve the issues.
We are prioritising emergency and critically ill patients at this time.
Any other patients should not come to their appointments at any hospital or community services today until further notice.
We ask that people avoid coming to our hospitals and other sites but visiting a patient is still possible.
Further updates will be provided in due course.